We do NOT recommend using Visa/Mastercard debit or checking cards for online purchases. The banks do not treat these like a credit card and it could put two "holds" on your funds. Each time you place an order, your funds are held. They are held AGAIN when we process the sale. Please understand there is nothing we can do to resolve this. It is an internal banking function that can only be explained by the bank that handles your debit card or credit card account. Also, please refer to our Information section on authorizations. An authorization is NOT a charge, it only checks your account for funds availability, places a "hold" on the funds, and checks the address information against the Visa/Mastercard system's records. If the address doesn't verify, we do not charge the card until we have the corrected information and it is verified by the bank. Each time you hit an order button you are putting a hold on the funds, even if we do not process the order. Eventually the hold will drop off the account based on your bank's policies. We contacted Yahoo systems and this problem cannot be fixed by a merchant, so we will refer our customers to this informational section should they experience bank-related debit card problems or require explantions for held funds on their debit accounts. |
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