Our INFORMATION CENTER should have the answers to many questions about online ordering, but here are a few quick details.... We've been satisfying customers since 1999 with quick shipping and top service! We carry our own inventory so items really are "in-stock" for high-quality, speedy order processing. We do not use outside order processors or "drop shippers". Many websites ship in 3-4 days (or more) because they don't actually carry their merchandise and won't know if it's actually available from their suppliers until you order it first. We ship within the United States via US Postal Service via your choice of Priorty Mail or Express Mail. Visit SHIPPING & DELIVERY INFO for complete details on shipping options and rates. Your order is handled discreetly. Your credit card will be billed by TGL Inc, and the package ships from TGL Inc.; there's never any mention of the product or company name, your secret is safe with us! Please review your order confirmation upon receipt and notify us of any errors immediately. We are not responsible for incorrect information that has been supplied by the customer. If you do not receive an order confirmation, please E-MAIL US (your spam-blockers may prevent their arrival to your inbox since they're classified as "bulk mail"). As a 100% SECURE site, we have a very strong anti-fraud policy. It is very important that your Billing Information matches your credit card bill exactly. We only ship to addresses that are on file with (and authorized by) your credit card. Incorrect info will delay or cause the cancellation of your order. We also ask that you review our RETURN POLICIES to avoid misunderstandings. Contact Information: TEDDYGIRL.COM Teddy Girl Lingerie, Inc. d/b/a TGL, INC. PO Box 1472 Dunedin, Florida 34697-1472 Telephone: 727-442-6968 Sorry, we do not accept Phone Orders. All orders must be placed through our 128-bit encryption SSL secure shopping cart. Our Dunedin & Clearwater Florida retail boutiques have closed...we needed more time to devote to our TeddyGirl.com customers! If you have any questions, please email us: TeddyGirl@aol.com